Terms & Conditions of Services

These Terms of Service apply to the purchase, ordering, and delivery of products and services via www.cybroxsecure.com. All products sold through this website are distributed by Cybrox Secure Private Limited ("Cybrox Secure" or "CSPL"), which is solely responsible for the operation and maintenance of this platform.

Currently, all products listed are available only for purchase and delivery within India.

By using this website to make a purchase, you agree to our Terms of Use and Privacy Policy, which govern how we collect, store, and process your information.

Orders

  • Orders can be placed directly through the website by following the on-screen instructions.
  • After placing an order, you will receive an order confirmation email. However, this confirmation does not indicate acceptance of your order.
  • Cybrox Secure reserves the right to reject or limit any order based on:
    • Invalid or incomplete details
    • Unsuccessful payment
    • Unavailable products
    • Bulk orders or suspected commercial resale
    • Suspicious or fraudulent activity
    • Non-acceptance of these terms

If your payment is processed for a declined order, you will receive a full refund. Any pricing or product errors on the website will be corrected, and you will have the option to proceed or cancel the order.

Prices & Offers

  • Prices are listed in INR and are inclusive of all applicable taxes and standard delivery charges.
  • Promotional prices cannot be combined with other offers and are subject to change without notice.
  • Cybrox Secure is not responsible for typographical or content errors on the website.

Payment

  • We accept payments via major credit/debit cards, UPI, wallets, and other available modes.
  • Payments are processed at the point of purchase, and no additional fees are imposed by us.
  • Cybrox Secure functions as a facilitator, not a bank or financial institution.
  • Refunds (if applicable) will be made in Indian Rupees to the original payment method within 3 weeks of authorization.
  • No Cash on Delivery (COD) option is available currently.
  • Refunds will be net of any discounts or cashback availed.

Shipping & Delivery

  • Orders will be fulfilled by Cybrox Secure or its authorized local partners.
  • Products are shipped to the address provided during checkout. Cybrox is not liable for delays due to incorrect shipping information.
  • Delivery is typically completed within 6 weeks of placing the order.
  • Deliveries are limited to valid physical addresses and exclude PO Boxes or MailBox locations.

Product Receipt & Damage Reporting

  • Inspect your package at the time of delivery. If there's visible damage, either refuse delivery or accept it with a damage note.
  • Any internal damage must be reported within 24 hours of delivery to qualify for refund or replacement.

Order Cancellation

  • Once confirmed, orders cannot be cancelled or changed unless specified.
  • Cybrox Secure may cancel orders due to payment issues, stock availability, or suspicious activity. Cancelled orders will be fully refunded.

Incorrect or Defective Products

  • If you receive an incorrect or damaged item, contact our customer support within 24 hours of delivery.
  • Returns must include all original packaging, accessories, and proof of purchase.
  • Refunds or replacements will be processed only after product inspection and approval.
  • Products found to be tampered with or damaged by the customer may be returned at their cost.

Warranties

  • All products are covered by the standard manufacturer warranty, where applicable.

Limitation of Liability

  • Cybrox Secure is not responsible for:
    • Technical issues, interruptions, or malware from use of the website
    • Indirect or consequential damages
    • Any loss of profits, data, or business opportunities
  • Liability is limited to the value of the product purchased.

Title & Risk

  • Ownership transfers upon delivery. All risk of loss or damage is transferred to the buyer at that point.

Privacy

  • Personal information is collected and processed in accordance with our Privacy Policy.
  • Your data may be shared with authorized third parties for order fulfilment, payment, delivery, and compliance purposes.

General Terms

  • Cybrox Secure is not liable for delays due to events beyond our control.
  • Terms and Conditions may be updated periodically at Cybrox Secure's discretion.
  • Any unlawful, void, or unenforceable part of these terms will be severed without affecting the remainder.
  • All disputes are governed under Indian law and are subject to the jurisdiction of Telangana courts only.